MOOC's

OCC Online has many wonderful, and FREE,  courses on a variety of subjects. Check them out here:

Increase Your Tips: Success in the Service Industry

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Are you currently working as a server at a restaurant or hospitality venue? Do you want to learn how to increase your tips? If so, this course will teach you about the tipping habits and behaviors of consumers and arm you with strategies to improve your customer service. This, in turn, will help increase your gratuity. You will understand customers’ needs, the importance of keeping customers happy, and strategies to offer tip-worthy service. In addition, you will learn how earning your degree in hospitality, recreation, and tourism will enable you to earn more money in the field.

To learn more and enroll, click HERE

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