IMI Management & Training Institute / ECCO Outsourcing
Cairo, Egypt – Partner since 2015
OCC and the IMI are partnered to offer hybrid based language training to future call center agents working for ECCO Outsourcing. Language training includes provisioning of OCC’s Learning Management System, course content, trainer instruction, and completion certificates in non-credit instruction. Currently supported languages are English, French, Spanish, and German.
Future partnership development includes utilizing IMI and ECCO contacts to serve as a primary partner in project OCC-Cairo a joint venture between OCC, IMI/ECCO (potentially under a different entity besides IMI/ECCO) and the Ministry of ICT in Egypt. OCC-Cairo is intended to be a fully functional additional location of OCC inside the Maadi Technology Park in Cairo, Egypt.