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Tutoring FAQ

Follow the instructions on the pages below for each of our services:

  • STEM Center – math, physics, biology, chemistry, computer science, and environmental science (in-person and online synchronous support available)
  • Writing Center – English courses and any course with a writing component (in-person, synchronous, and asynchronous support available)
  • Peer Assisted Learning – Check back closer to FAL23 for a full list of courses!
  • Supplemental Instruction – ACCT-162, ASLN-162/165, PHYS-281

For FAL23, open walk-in hours for all MATH courses are offered Monday – Thursday, 9 AM – 1 PM.

Walk-ins for other subjects, and MATH courses outside of the dedicated walk-in hours, are dependent on tutor availability. We encourage students to make appointments to guarantee time with a tutor!

Tutoring is available for a wide variety of subjects. Tutoring for math, writing, and most science courses is available every semester, while other subjects vary by semester. Click on these links for more information:

Always make sure you are doing the following for each online synchronous tutoring session:

  • You have all relevant materials nearby (notes, textbook, calculator, pencil, etc.)
  • You have specific topics/questions/concepts that you want to discuss with the tutor
  • You are in a quiet environment that is conducive to learning
  • You have located the invite to your tutoring session and are ready to join on time

Always make sure you are doing the following for each in-person tutoring session:

  • You bring all relevant materials to your session (notes, textbook, calculator, pencil, etc.)
  • You have specific topics/questions/concepts that you want to discuss with the tutor
  • You have your OCC ID number

Tutoring is available to all Ocean County College or Kean Ocean students who are currently enrolled in courses, as well as other students in partnerships with OCC.

The 1-on-1 tutoring sessions that are scheduled by appointment, both synchronous and in-person, are scheduled for 45 minutes. Walk-in session time will vary based on tutor availability, but students can work up to 45 minutes with a tutor if one is available to do so.

For synchronous sessions, you will receive a notification in TracCloud five minutes before your scheduled appointment time. Click on the button on the right of that notification to access your session. You can also join through the link in the email that you received shortly after scheduling the session.

For in-person sessions, the tutoring center is located on the second floor of building #5 (instructional building). The email that you receive after scheduling your appointment in TracCloud will contain instructions for when you arrive at the tutoring center.

Your appointment can be canceled or rescheduled in TracCloud. Appointments must be canceled at least 12 hours before the scheduled session start time. If a student does not attend an appointment, the session is counted as a no show. Students that accumulate three no shows in a semester will be restricted from making their own appointments, and will have to schedule by phone or email.

To cancel your appointment, login to Ocean Connect, and click on Tutoring Appointments to access TracCloud. On the main screen, you should see a list of your upcoming appointments. Click the X on the appointment that you would like to cancel. You should receive an email confirming the cancellation.

Yes! Students can get receive asynchronous support for writing. Fill out the submission form below and a dedicated tutor will reach out with a written response.

Writing Asynchronous Tutoring Form

Students are encouraged to join our Canvas courses. Our tutors are constantly adding new resources. You will also find detailed instructions for appointment scheduling, videos, group tutoring session information, announcements about workshops, and more!

All students are automatically enrolled in our Canvas courses. If for some reason you don’t see the courses within Canvas, use the links below to join!

Join the STEM Center Canvas course!

Join the Writing Center Canvas course!

Join the General Tutoring Center Canvas course!

NOTE: The General Tutoring Center Canvas course is no longer active but contains resources for the following courses: ASLN-100/103, BUSN-131, and ECON-151.

Hours will vary based on tutor availability for appointments. Click on the link below and begin scheduling an appointment to see what hours are available.

https://traccloud.go-redrock.com/ocean/

The physical space is generally open from 9 AM – 6 PM, Monday – Friday.

Students are able to schedule one session per course in a day, and three sessions per course per week. You are welcome to schedule multiple sessions in a day as long as each session is with a new course. Students can have one appt. and walk-in session for the same course as long as tutor availability allows for it.

You will be working with well-trained professionals, paraprofessionals, and peer tutors.

No, you don’t! Tutoring is free for all currently enrolled OCC and Kean students.

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