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e-Learning Help

We are dedicated to helping students succeed in their online classrooms.  This page provides contacts and links for students and faculty members to request assistance using our Canvas online course system and various course-integrated software.

Questions about classes, financial aid, or registration?
Contact The HUB at HUB@ocean.edu or 732-255-0482.

Traditional and Online Vendor Technical Support

If you are having issues with an integrated platform, please submit a support ticket vendor.

Support tickets regarding Honorlock will only be addressed by the e-Learning Department if escalated by the vendor.

If you need assistance pertaining to Honorlock, please contact Honorlock Support directly.

Support is available 24/7/365

Questions pertaining to System Requirements and Answers to Common Questions, please visit https://www.ocean.edu/programs-and-courses/online-proctoring/

Students can contact the help desk at 1.844.344.3113 (during business hours) or 1.866.861.1122 (after business hours)

Phone: 732.255.0456
Fax: 732.864.3860
TTY/TDD & Voice: NJ Relay 711
Email: accommodations@ocean.edu

Computer sitting on desk with Ocean County College logo on the screen

For Faculty Members

If you are a Face to Face Faculty member, please reach out to your School’s Academic Administrator for assistance:

School of Arts & Humanities

Debra Pfaff – dpfaff@ocean.edu

School of Business Social Sciences

Maureen Alexander – malexander@ocean.edu

School of STEM

Cynthia Fallon – cfallon@ocean.edu

School of Nursing

Linda Wilson – lwilson@ocean.edu

Disability Services

Phone: 732.255.0456
Fax: 732.864.3860
TTY/TDD & Voice: NJ Relay 711
Email: accommodations@ocean.edu

Canvas Support for Faculty

Call 1.833.879.0864

OCC Help Desk – Technical Support

Faculty/Staff Help please call 1.732.255.0400 x2144 or email helpdesk@ocean.edu
Please direct students to call 1.844.344.3113 (during business hours) or 1.866.861.1122 (after business hours)

If you are an eLearning online faculty member and are experiencing issues with your online course, please contact elearninghelp@ocean.edu. Please be sure to include as much detail as possible (course name, term, section, issue, screenshot, etc.).

Canvas Support for Faculty

Call 1.833.879.0864

For general information, please email elearningadmin@ocean.edu.

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