About Honorlock
During the Orientation Quiz (and future proctored exams), you’ll be asked to show a valid photo ID, like a school or government-issued ID. This is how instructors confirm that the registered student is the one taking the test.
Getting Started
Honorlock is 100% browser-based and works through a Google Chrome extension. Before taking an Honorlock exam, you should review OCC’s Honorlock Tutorial video the Honorlock Guided Tour, and the Honorlock Best Practices for Test Takers to ensure you and your device are ready. Doing this ahead of your exam will help you avoid last-minute issues.
Test Taking Tips
System Requirements & System Check
- Find a quiet, private space with good lighting and no distractions.
- Sit close to your Wi-Fi or use a wired connection for the most stable internet.
- Make sure you’re using a computer to access your exam. Honorlock will not work properly with a phone or tablet.
- Use Google Chrome with the Honorlock extension installed.
- Access Honorlock from your course by clicking “Honorlock” in the left-hand menu.
- You may have other instructions in your course for Honorlock for use with a 3rd party tool- such as Knewton Alta- review those instructions prior to taking your 3rd party exam.
Troubleshooting
What to Do if You’re Having Issues
If your test says it needs an access code, or you can’t get Honorlock to work, follow these steps one by one. Try launching your test again after each one:
- Make sure you’re using a computer (not a phone or tablet).
- Disconnect extra monitors. Only one screen is allowed during testing.
- Use Google Chrome. Honorlock only works with Chrome.
- Install the Honorlock Chrome extension. If you’re being asked for an access code, the extension might not be installed or working right.
- Run a system check to make sure your webcam, mic, and internet are working.
- Clear your browser’s cookies and cache.
- Uninstall and reinstall the Honorlock extension.
- Restart Chrome by closing all tabs and reopening the browser.
- Review Honorlock’s Test Taker Quick Fixes for more troubleshooting tips.
Need Help?
Review the Honorlock FAQs for Test Takers, this quick reference guide covers the top issues encountered by users throughout the authentication and pre-exam phase.
In your course, use the “Chat Now” button inside Honorlock for 24/7 support, they can even help test your setup.
Use the LiveChat feature on the Support Page
Email: support@honorlock.com
Honorlock FAQ
Ocean County College complies with a United States federal statute that requires colleges and universities to verify the identities of their online students through appropriate means. One of the ways in which we do this is through the use of an online proctoring service.
Online proctoring permits us to do the following:
- Ensure academic integrity
- Ensure that students are truly learning!
- Protect the earned value of grades and credits
- Increase the transferability of our online courses to four-year universities (Some universities reject online courses that have no proctoring)
- Ensure the reputation of the institution.
- Retain institutional accreditation
- Maintains eligibility to receive financial aid for those who qualify.
All students will be proctored at least once per online course during the required Get Starting Module: Orientation Quiz. The number of additional proctored assessments varies by course. Please refer to the course syllabus to see a list of proctored assessments.
If your test says it needs an access code, or you can’t get Honorlock to work, follow these steps one by one. Try launching your test again after each one:
- Make sure you’re using a computer (not a phone or tablet).
- Use Google Chrome. Honorlock only works with Chrome.
- Install the Honorlock Chrome extension. If you’re being asked for an access code, the extension might not be installed or working right.
- Run a system check to make sure your webcam, mic, and internet are working.
- Clear your browser’s cookies and cache.
- Uninstall and reinstall the Honorlock extension.
- Restart Chrome by closing all tabs and reopening the browser.
- Disconnect extra monitors. Only one screen is allowed during testing.
Please see Honorlock’s updates regarding systems running MacOS versions:
Review the Honorlock Application – Test Taker Experience – for specific steps for first-time users on Mac devices.
Ocean County College’s Disability Services Office offers accommodations to students who meet the legal requirements through the Americans with Disability Act or applicable sections of the Rehabilitation Act. If you are eligible for accommodations, a staff member from Disability Services will create a plan that addresses your needs.
Proctoring is a required part of online classes. Students must abide by Academic Integrity Policy 5180, including proctored sessions. Without completing the proctored Orientation Quiz, students cannot access the course content. Students who exit the Honorlock service before completing their proctored assessment, or turn off their webcams or microphones, may be flagged for academic dishonesty, fail their assessment, and be sanctioned accordingly.
Honorlock meets federal FERPA regulations that protect student privacy. Honorlock is not spyware and does not install tracking devices on students’ computers. Only the exam session is recorded and then securely stored and discarded after 12 months. Read Honorlock’s Student Privacy FAQ and Honorlock’s Privacy Statement to learn more.
Installation of the Honorlock Chrome extension can be completed just before starting an exam, and students are encouraged to remove the extension immediately after an exam.
When students install the Chrome extension, they are presented with a consent screen that displays a set of permissions required by the extension. These permissions are determined by the Google Chrome application programming interfaces (APIs) used by the extension. Honorlock has carefully selected the APIs to perform their core function. See Google’s reference site for more information.
Honorlock does not sell personally identifiable information (PII).
Honorlock has formally agreed with Ocean County College to provide online proctoring services. This agreement includes specific legal requirements for the security and privacy of student information. Honorlock is not permitted to use confidential information for any purpose except to perform its core functionality. Honorlock agrees that it shall not re-disclose personally identifiable information that it receives.
All data collected and stored on behalf of Ocean County College is encrypted within the Honorlock private cloud-based data centers. These data centers are provided by Amazon AWS and are located in the United States.