Tutoring

You can make an appointment by visiting this link: https://traccloud.go-redrock.com/ocean/

If you have any questions, please reach out to the following:

STEM Center: stemcenter@ocean.edu

Writing Center: writingcenter@ocean.edu

Appointments slots fill up quickly. We strongly encourage you to make an appt. as soon as you feel like you are struggling with your course material.

In-person sessions take place in the Tutoring Center in INST 218 (building #5).

Students are required to abide by the following scheduling rules:

• Students can have a maximum of 3 appts. per course per week.
• Students can have a maximum of 1 appt. per course per day.
• Students can schedule 1 appt. per course at a time up to 10 days out.
• Students may schedule an appointment in Trac Cloud up to 15 minutes before the hour.
• If a student wants to change or cancel their appointment, they should do so in Trac Cloud or call the Center for assistance. Students have a maximum of 15 minutes after the session start time to notify the Center of a cancellation.
• If a student is more than 15 minutes late, their appt. will be marked as Missed.
• Students can miss no more than 3 appts. in a semester. Missing three appts. will restrict your scheduling permissions and you will be required to rely on walk-in availability.

You can make an appointment by visiting this link: https://traccloud.go-redrock.com/ocean/

Appointments slots fill up quickly. We strongly encourage you to make an appt. as soon as you feel like you are struggling with your course material.

To make an online appointment with a tutor in TracCloud, click the link above and then follow the linked instructions. Choose an appointment slot that is labeled either Online or Online OR In-Person. Do NOT choose an appointment unless you see the words Online.

You can access your Webex session at the scheduled time either by returning to TracCloud or through the link in your Outlook appointment confirmation.

Keep in mind that the Canvas Inbox is NOT your OCC email.

Students are required to abide by the following scheduling rules:

• Students can have a maximum of 3 appts. per course per week.
• Students can have a maximum of 1 appt. per course per day.
• Students can schedule 1 appt. per course at a time up to 10 days out.
• Students may schedule an appointment in Trac Cloud up to 15 minutes before the hour.
• If a student wants to change or cancel their appointment, they should do so in Trac Cloud or call the Center for assistance. Students have a maximum of 15 minutes after the session start time to notify the Center of a cancellation.
• If a student is more than 15 minutes late, their appt. will be marked as Missed.
• Students can miss no more than 3 appts. in a semester. Missing three appts. will restrict your scheduling permissions and you will be required to rely on walk-in availability.

The Writing Center offers asynchronous tutoring! You can submit your assignment online, and a tutor will review it and send your submission back within 48 hours to 72 business hours.

Here’s how:

• Complete our Asynchronous Tutoring Writing Submission Form
• You’ll be asked to provide the following:
  • Name
  • Student ID number
  • Instructor’s name
  • Course number (ex. ENGL-151)
  • A detailed description of your writing assignment
  • 2 – 3 questions you have about the assignment
  • Upload your work as a doc. or docx. file. We are unable to access PDF and Google Drive files

Feedback will be emailed to you within 24-72 hours at your OCC email, which can be accessed from your Ocean Connect page.

Please cancel any appointment you are unable to attend as soon as possible. If you do not attend your appointment or cancel within the 15-minute grace period, your appointment will be marked as Missed. A no call, no show will be marked as Missed. Students who accumulate three or more Missed appointments will not be able to make appointments in TracCloud for the remainder of the current semester.

To cancel your appointment in TracCloud:

1. Log into your Ocean Connect account.
2. Scroll down to the Tutoring Appointments button and click on it.
3. Look for your list of upcoming appointments on the TracCloud dashboard.
4. Click on the X next to the appointment you want to cancel.
5. Return to the Ocean Connect page and click on the OCC Email button.
6. Check to be sure your received an email confirming that your appointment has been canceled.

Welcome

Welcome to the Tutoring Center at Ocean County College! The Tutoring Center provides free and friendly academic support in a wide variety of subjects to supplement your coursework. Professional and peer tutors and academic support leaders are well-trained and committed to helping you become independent, confident learners as you complete your degree and enter, or continue in, the workforce.

Policies

As representatives of the college, we believe in access and equity for all learners and work diligently to ensure that all students and staff feel safe using our services. To create a respectful and inclusive learning environment, the Tutoring Center upholds the OCC Code of Student Conduct (go.ocean.edu/code-of-student-conduct) and Campus Civility Statement. Students of the Ocean County College community are expected to uphold and abide by certain standards of conduct that form the basis of these practices. By utilizing Center services, you must adhere to these policies as well as the following:

• Tutoring Center staff members will treat students respectfully. In turn, students will treat the staff, and students who are working in the Tutoring Center respectfully.
• Only you (the student) and tutoring staff members, may schedule or cancel tutoring appointments.
• Students will
  • only schedule appointments with the full intent of attending,
  • arrive in a timely manner and will be as prepared as possible for the session. This includes any necessary items such as text books, assignment instructions, research, drafts, or notes.
  • Be as specific as possible about what you (the student) are hoping to achieve in the tutoring session.
  • Three (3) no-shows per semester may result in losing access to scheduling a session on one’s own. Should this happen, students must call 732-255-0400 ext. 2431 for scheduling assistance. Canvas resources and asynchronous support will still be readily available. Please visit our webpage for information on accessing our Canvas courses.
• Tutoring sessions are conducted with students and tutoring staff member(s) only. Friends, family members and/or other guests are not permitted to attend any platform (in-person or virtual).
• Anyone entering the Tutoring Center is to abide by all health safety guidelines and restrictions set forth by the College. Masks are currently optional in the tutoring center and on campus. This policy may change at any time as determined by state and local health guidelines and Ocean County College.
• There is zero tolerance for any form of inappropriate or threatening behavior/language. Students will be asked to leave immediately, security will be notified, and a CARE or conduct report will be filed.
• Tutoring and academic support sessions have a reasonable expectation for privacy. Any recording that takes place in a session, including in-person and/or via WebEx, will be used for academic purposes only. Any other use of a recording device is considered unauthorized, and will be asked to delete the recording and turn off the device. If necessary, the student will be asked to leave, security will be notified, and a CARE or conduct report will be filed.

If you would like to file a formal student complaint, please click here for more information to do so.

Thank you for your cooperation. We look forward to working with you!

Additional Student Resources

Disability Services:

Phone: (732)-255-0456

Email: accommodations@ocean.edu

Counseling Center:

Phone: (732) 255-0400 ext. 2911

Email: counselingservices@ocean.edu

Location: Ground floor of the Library Bldg. #3, Room 010

Helping Hands Food Pantry:

Phone: (732)-255-0400 ext. 2205

Email: HelpingHands@ocean.edu

Location: Ground floor of the Library Bldg. #3, Room 017