Tutoring

For the Spring 2022 semester, in-person sessions are available for all math courses, writing, BIOL-114/119/130/131/161/162/163/232/261/264, CHEM-180/181, CSIT-165/166, ENGR-181, ENVI-152/232/242, PHYS-171/172/281/282. In-persons sessions are by appointment only. Students that arrive at the center without an appointment may be able to work with a tutor if one is available.

• Login to Ocean Connect
• Click on the button that reads “TutorTrac”; a new window will open
• Click “Search Availability” on the left
• You will be brought to the appointment making screen

For center, select STEM Center: Main Campus for math/physics/biology/chemistry/computer science/engineering/environmental science. Choose Writing Center: Main Campus for writing. Choose General Tutoring Center: Main Campus for ASLN-100/103.

• From the dropdown menu, select the course and reason
• Enter in the date that you would like for your appointment (you may select the hours in which you are available for a tutoring appointment)
• After modifying the appropriate fields for the appointment, click “Search”
• The system will show all availabilities that match the filters
• Select the timeslot
• Once a timeslot is selected, the “Appointment Entry” Window will appear. Be sure to enter all fields requested in order to move forward with the appointment
• In the notes field, write a brief description of what you would like to work on in your tutoring session
• Click “SAVE” to book the appointment
• Both student and tutor will receive email confirmation that an appointment has been scheduled; the confirmation email will contain information about your session what to do when you arrive at the center
• The tutoring center is located in the middle of the second floor of building #5 (instructional building)

*Please be sure that you bring all the necessary materials to your session

Synchronous sessions are one-on-one with a tutor and are conducted through Webex. Currently, all of our centers have the option of synchronous sessions. All of the above courses (underneath the in-person sessions toggle) are also supported synchronously. In addition to the above courses, BIOL-101/265, CHEM-182/283/284, and ENVI-152 are supported synchronously (online).

• Login to Ocean Connect
• Click on the button that reads “TutorTrac”; a new window will open
• Click “Search Availability” on the left
• You will be brought to the appointment making screen. Start by selecting the appropriate Center.

(Choose STEM Center: Online Synchronous for math/physics/biology/chemistry/computer science/engineering/environmental science, Writing Center: Online Synchronous for writing support, and General Tutoring Center: Online Synchronous for ASLN-100/103)

• From the dropdown menu, select the course and reason
• Enter in the date that you would like for your appointment (you may select the hours in which you are available for a tutoring appointment)
• After modifying the appropriate fields for the appointment, click “Search”
• The system will show all availabilities that match the filters
• Select the timeslot
• Once a timeslot is selected, the “Appointment Entry” Window will appear. Be sure to enter all fields requested in order to move forward with the appointment
• In the notes field, write a brief description of what you would like to work on in your tutoring session
• Click “SAVE” to book the appointment
• Both student and tutor will receive email confirmation that an appointment has been scheduled; the confirmation email will contain the WebEx link for the session
• When it is time for your appointment, click on the WebEx link in the confirmation email to join your session

*Please be sure that you have the necessary information/materials ready to go, prior to entering the session*

For Asynchronous sessions, students submit their work and receive tutor feedback via email. Currently, both the STEM Center (math only) and Writing Center offer asynchronous support.

• Writing Asynchronous form
• Math Asynchronous Form

• Access TutorTrac through the Ocean Connect menu
• On the TutorTrac main menu, you should see your upcoming appointments at the bottom
• Click on the X on the appointment that you wish to cancel. Remember, you will have to cancel at least 12 hours before your scheduled session start time
• Enter your reason for cancellation and click confirm
• You should receive an email confirming the cancellation

After scheduling your tutoring appointment, you may also need to attach a file to the appointment. To do so, take the following steps:

• At the bottom of the TutorTrac screen, you will see a list of your upcoming appointments. Click on one to bring open the appointment entry window
• Click on the tab that says “document”
• Attach the relevant file and click upload
• Your tutor will be able to access the file on their end from the appointment entry window

Note: Students should attach a file if they are looking to work on a specific paper, test review, worksheet, etc.

FILE RESTRICTIONS/REQUIREMENTS:

• The maximum file size is 20 mb
• Only one file can be uploaded to each appointment
• All file types are supported

Note: If multiple files need to be sent, students can email the appropriate service area

• Access TutorTrac through the Ocean Connect menu
• In the upper right corner of the TutorTrac menu, you should see a box that says “You can activate text reminders now”
• Check the box that says “Activate”
• An access code will be generated. The code will look something like “33564@msgtrac.com”
• Send a text message to the address that was generated
• You should receive a reply that reminders have been enabled
• Enjoy the automatic text reminders!

NOTE: When the access code is generated, you should have the option to change a few settings, such as being able to choose how many minutes before the session the text will be sent out.